Reference

Privacy Policy for Your b29 Account

Live Roulette, Golden City and Crash X sit behind one b29 account, and this Privacy Policy explains how we handle the account, wallet and device data needed to…

Account dataCookie choicesUPI recordsPrivacy requests

Browse Lobby Read FAQ

How Our Policy Applies in India

b29 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains what we collect when you create an account, verify your details, use the wallet, contact us, or move between Live Roulette, Fishing God, Bingo and other rooms. We use account and device data to run login checks, protect your wallet, process UPI,

1
Paytm, PhonePe and Google Pay records, and answer privacy requests. Access depends on local law and is available where local law permits. We may share limited records with payment processors, identity-check partners, hosting providers and regulators when required. We do not sell your personal data. When
2
we update this policy, we keep the change visible on this page so you can read it before continuing with your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three Privacy Contact Paths

Privacy questions should reach a person who can check your account history, wallet activity and identity status without asking you to repeat sensitive details in open chat. Use the route that matches your need: a written request for data rights, a live chat query for quick privacy checks, or an account desk message when wallet records need tracing.

Team online

Privacy email

Write to our privacy desk when you want a copy of your data, a correction, or a deletion request assessed under applicable law. Include your registered mobile number, but never send passwords or OTPs.

Live chat

Use chat inside your account for cookie questions, login alerts, or wallet privacy checks. Our team can confirm what we need from you, then move sensitive requests into a safer written channel.

Account desk

If you need a copy of payment records linked to UPI, Paytm, PhonePe or Google Pay, send the request from your registered account so we can match it to the correct wallet history.

DATA PRACTICE

Six Ways We Protect Your Data

Our privacy work is tied to how the account actually runs: logins, wallet checks, game sessions, cookies, device signals and support history.

Data we collect

We collect the details needed to create and maintain your account, such as name, mobile number, email, login records, device…

Cookie choices

Cookies help keep you signed in, remember language and region settings, and detect unusual account access.

Wallet records

UPI, Paytm, PhonePe and Google Pay references are stored with your wallet history so we can trace payments, handle failed…

Account security

We use password checks, OTP flows, device signals and session controls to reduce unauthorised access.

Retention periods

We keep account, payment and support records for as long as needed to run your account, meet legal duties, resolve…

Change requests

You can ask us to correct details, provide a copy, restrict certain uses, or delete data where the law allows.

Privacy Questions Before You Join

Before you open an account, you may want clear answers on what data we collect, how wallet records are handled, and how to reach us later. These questions focus only on the Privacy Policy, including your rights, cookies, payment records, identity checks and account access where local law permits.

It covers account details, contact records, device signals, cookie data, wallet history, identity-check files and activity linked to rooms such as Live Roulette, Golden City or Crash X when that activity is connected to your account.

We use those records to match payments to your wallet, trace failed credits, check withdrawal requests, resolve disputes and meet legal duties. We do not use payment references for unrelated selling or outside promotions.

Yes. Send a request from your registered email or through your account, and we will check your identity before sharing data. Some records may be withheld if law, security or payment duties require it.

Cookies remember your session, region settings and account preferences, and they help us detect unusual access. You can change browser cookie settings, but some login, wallet and safety functions may become unavailable.

Access is limited to trained team members, verification partners and parties we must involve for legal or security reasons. We keep identity files separate from general support chat wherever practical.

We keep records while your account is active and for the period needed to handle payments, disputes, security checks and legal duties. When those reasons end, we delete or anonymise data where possible.

Contact the privacy desk with your registered mobile number or email and describe the data you want changed or deleted. We will verify you first, then act where local law and operational duties allow.

Privacy Policy for Your b29 Account

Three Privacy Contact Paths

Privacy email

Live chat

Account desk

Six Ways We Protect Your Data

Data we collect

Cookie choices

Wallet records

Account security

Retention periods

Change requests

Privacy Questions Before You Join

01 Which data does this Privacy Policy cover?

02 How do you use UPI, Paytm and PhonePe records?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy choices?

05 Who can see my identity checks?

06 How long do you keep account and wallet records?

07 How do I ask for a correction or deletion?

Related Pages