Reference

Legal terms that shape b29 access

Our legal page brings account rules, privacy duties, cookie use, wallet checks and eligibility wording into one place before you open your account.

India legal wordingPrivacy and cookiesAccount eligibilityWallet checks
b29 Legal terms that shape b29 access
CONTACT ROUTES

Three paths for legal questions

Legal questions should reach the team that can check account records, payment references and prior messages without moving you between unrelated queues. Use the path that matches your request, include your registered mobile number or email, and do not send card images or extra documents until we ask for them.

Team online

Account terms

Ask us about account access, eligibility wording or changes to these terms. Share your registered email or mobile number so we can find the correct record and reply with the clause that applies.

Privacy requests

Use this route if you want to request correction, deletion or a copy of account data we hold. We may verify you first so another person cannot alter your records.

Wallet records

Contact us here when a UPI, Paytm, PhonePe or Google Pay reference needs legal review. Include the transaction time, amount and account email, but avoid sending full bank screenshots.

ACCOUNT CONTROLS

Six controls for your account records

We handle legal requests by matching the request to account records, payment history and support messages already linked to you.

Data collection

We collect details needed to run your account, verify wallet activity and answer legal requests.

Cookie use

Cookies help us keep your session active, remember language choices and detect unusual access patterns.

Account security

Security checks may include login alerts, device review and extra verification before withdrawals or record changes.

Record retention

We keep account and wallet records for as long as needed for legal, tax, security and dispute purposes.

Change requests

You can ask us to correct contact details, update account records or check data linked to you.

Legal contact

Send legal or privacy requests through the support path shown on this page.

Legal questions before you join

These answers explain how our legal terms apply when you open an account, use India payment methods, request data changes or ask about access. They are written for account decisions, not as legal advice, and your rights may differ by location.

Account access depends on local law and is available where local law permits. We may check your location, contact details and account data before allowing access or before processing certain wallet actions.

We collect account details, login records, payment references and support messages needed to operate the account, answer your requests and meet legal duties. We avoid asking for extra documents unless a check requires them.

Payment references from UPI, Paytm and PhonePe are linked to your wallet history so deposits, withdrawals and disputes can be traced. We use those records for account checks, support replies and legal review.

Yes. Send the correction request through support with your registered email or mobile number. We may verify account ownership before changing contact details, wallet records or personal data connected to your profile.

Cookies record session status, device signals and security events that help protect the account and support legal checks. You can adjust browser settings, but required cookies may be needed for account access.

We may pause access when local law requires it, when account details need checking, or when wallet activity appears unusual. We will ask for relevant details through support before completing sensitive actions.

Send privacy requests through the support route on this page and include your registered contact detail. State whether you want access, correction or deletion so we can route the request correctly.